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Terms & Conditions

  1.  Terms & Conditions
  2. Welcome to Xpert Appliance Egypt.
  3. By using this website, you agree to the following terms:
    1. Purchase & Payment:

      1. All prices include VAT.

      2. Payment is available Cash on Delivery (COD) within Egypt only.

    2. Delivery:

      1. Orders are delivered within 2–7 business days depending on location.

      2. Please check the product upon delivery before signing.

    3. Warranty:

      1. Selected products come with a 6-month replacement warranty from the purchase date against manufacturing defects.

      2. Warranty does not cover misuse, physical damage, or electrical surges.

    4. Returns & Exchanges:

      1. Products can be returned or exchanged within 14 days of delivery if unused and in original packaging.

      2. Original purchase invoice must be presented.

    5. Intellectual Property:

      1. All website content (images, texts, trademarks) is owned by Xpert Appliance and cannot be used without prior written consent.

    6. Policy Updates:

      1. The company reserves the right to modify these terms at any time without prior notice.

  4. Privacy Policy

    At Xpert Appliance, we respect your privacy.

    • We never share or sell your personal data to third parties.

    • Your data is used only for order confirmation, delivery, and after-sales service.

    • All information is stored securely under high digital protection standards.

    • By using this site, you agree to our Privacy Policy.

  5. Customer Service & Technical Support

    Our Customer Support Team is always here to help.

  6. For inquiries about orders, warranties, or product assistance, contact us anytime.

  7. Email: support@xperteg.com

  8. Working hours: Saturday to Thursday – 8:00 AM to 4:00 PM

  9. We’re committed to providing a smooth shopping experience and fast technical support.